Food safety

Allergens & Food Safety

A straight answer about what is in our kitchen, what can be adapted, and how to keep your box at its best.

Last updated November 10, 2026

Made in a home kitchen

Every box is baked by hand in a home kitchen in Edmonton, Alberta. It is not a nut-free, gluten-free or dairy-free facility, and it is not inspected as one.

Ingredients handled here

Our kitchen regularly uses:

  • Wheat and gluten, in cookies, pretzels and some macarons.
  • Milk and dairy, including butter, cream and white chocolate.
  • Eggs, in macarons, cookies and some fillings.
  • Peanuts and tree nuts, including almonds, pistachios and hazelnut spreads.
  • Soy, sesame and sulphites in certain chocolates and fillings.
  • Food colouring, including some that may affect behaviour in sensitive children.

Cross-contact is possible

Even when a treat does not contain a particular ingredient, it is made in the same kitchen with the same bowls, trays, mixers and piping bags. Traces of any listed ingredient, including nuts and gluten, may be present.

Because of that, we cannot promise that any box is free of a given allergen. If you have a serious food allergy, please consider whether a home-baked box is right for you before ordering.

Tell us about allergies

If you mention an allergy in your request, Bella will tell you honestly what can and cannot be done. Many flavours can be adjusted, but allergen-free preparation cannot be guaranteed.

A full ingredient list for a specific box is available on request once the design is confirmed.

Freshness and storage

  • Chocolate-dipped fruit is best eaten the day it is picked up and should be kept cool until then.
  • Macarons and cookies keep for two to three days in a sealed container, away from heat and sun.
  • Boxes are not freezer-friendly unless Bella tells you otherwise for your specific design.

Alcohol, gelatine and other ingredients

Some seasonal designs may include a small amount of alcohol in an extract or a gelatine-set element. Tell Bella if you would like to avoid either and a substitution will be offered where possible.

Questions

Email hello@batchesbybella.ca before ordering if anything is unclear. Bella would rather answer a question than have you take a chance.

Questions about this page?

Email hello@batchesbybella.ca or message @batchesbybella on Instagram. Based in Edmonton, Alberta.